PRIVACY POLICY

Effective Date: December 11, 2025.

1. Introduction

Custos Events SARL (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your data in compliance with Moroccan laws and applicable international standards.

2. Information We Collect

We may collect the following types of personal information:

Identity Data: Name, nationality, passport or national ID number.

Contact Data: Email address, phone number, residential address, and emergency contact details.

Health Data: Medical certificates (required for certain races, such as 500m and 1000m).

Payment Data: Payment details for ticket purchases.

3. How We Collect Your Data

We collect personal data through the following channels:

Wanaut Platform: During ticket purchase.

Our Website: When users fill out registration or contact forms.

4. Purpose of Data Collection

We collect and use your personal data for the following purposes:

Ticket Processing: To facilitate your registration and payment.

Event Management: To organize logistics, communicate important updates, and ensure smooth event execution.

Medical Verification: To ensure participants are medically fit for races, particularly the 500m and 1000m distances.

Marketing: To send updates about future events and promotions (if consent is provided).

5. Sharing of Information

We do not share your personal data with third parties, except:

When legally required: If authorities or laws mandate sharing data.

Medical Teams: For verifying fitness certificates for participation.

Service Providers: To process payments or support technical services (e.g., Wanaut).

6. Data Retention Policy

We retain personal data as required by Moroccan law or any applicable international standards.

General Data: Retained for up to 5 years for legal and record-keeping purposes.

Health Data: Retained until the event concludes unless required for compliance.

Payment Data: Retained for audit and compliance purposes as required by law.

7. User Rights

Participants have the right to:

Access their data: Request details of the data we hold.

Modify their data: Update incorrect or incomplete information.

Request deletion: Request deletion of personal data, subject to legal retention obligations.

To exercise these rights, please contact us via the form available on our website.

8. Security Measures

We implement industry-standard measures to protect your data, including encryption and secure storage. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Compliance and Dispute Resolution

We comply with Moroccan data protection laws and make efforts to adhere to international standards (e.g., GDPR) for our international participants. In the event of disputes, please contact us directly to resolve concerns.

10. Contact Information

If you have questions or concerns about this Privacy Policy or your data, please reach out to us at:

Custos Events SARL

• Address: 6 rue 6 Octobre, Bd Massira Khadra, Casablanca, Morocco

• Email: contact@custosevents.com

• Phone: +212 520 282 039